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Pylon

Unified B2B support solution integrating ticketing, AI capabilities, knowledge management, and cu...

Description

Price
Free Trial
Features
• Unified Inbox supporting email, chat, Slack, Microsoft Teams, and ticket forms
• AI Support including agents, assistants, autofill, article generation, and issue summarization
• Knowledge Base with public help center, internal documentation, and version control
• Customer Portal for transparent issue tracking and collaboration
• Workflows & Automation with triggers, macros, and assignment rules
• Account Management including dedicated views and customer communications